Privacy Policy
Last updated: March 6, 2026
Synergistic Sisterhood ("SSH", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our platform.
1. Information We Collect
We collect information you provide directly to us, including: • Account information: name, email address, password, date of birth, and profile details. • Verification data: government-issued ID and background check consent (stored securely and never shared publicly). • Usage data: pages visited, features used, interactions with other members, events attended. • Communications: messages sent through the platform. • Payment information: handled securely by Stripe — we never store your full card details.
2. How We Use Your Information
We use the information we collect to: • Operate, maintain, and improve the platform. • Verify your identity and enforce our 19+ age requirement. • Facilitate connections, marketplace transactions, and event bookings. • Send transactional emails (booking confirmations, password resets, notifications you opt into). • Monitor for safety and moderation purposes. • Comply with legal obligations.
3. What We Will Never Do
We will never: • Sell your personal data to third parties. • Share your government ID or background check results with other members. • Use your data for targeted advertising by third-party ad networks. • Disclose your story or anonymous posts in any way that could identify you without your explicit written consent.
4. Data Sharing
We share your information only in the following circumstances: • With service providers who help us operate the platform (e.g., Stripe for payments, our hosting provider). • When required by law, court order, or legal process. • To protect the rights, safety, or property of SSH, our members, or others. • With your explicit consent.
5. Your Rights (PIPEDA & GDPR)
You have the right to: • Access the personal information we hold about you (data access request). • Correct inaccurate or incomplete information in your profile. • Request deletion of your account and associated personal data by contacting us — fulfilled within 30 days. • Withdraw consent for optional data processing at any time. • Opt out of non-essential communications in your Notification Settings. • Control your profile visibility and messaging permissions in Privacy Settings. • File a complaint with your applicable privacy regulator if you believe your rights have been violated. To exercise any of these rights, contact: privacy@synergisticsisterhood.com
6. Data Retention
We retain your account data for as long as your account is active. Upon account deletion, your data is removed within 30 days, except where retention is required by law (e.g., transaction records). Anonymous or aggregated data may be retained indefinitely for analytics.
7. Security
We implement industry-standard security measures including encryption in transit (HTTPS/TLS), secure storage, and access controls. However, no system is completely secure. We encourage you to use a strong password and to contact us immediately if you suspect unauthorized access to your account.
8. Children's Privacy
Synergistic Sisterhood is strictly for women 19 years of age and older. We do not knowingly collect information from anyone under 19. If we learn that we have done so, we will promptly delete that information and terminate the account.
9. Cookies & Tracking
We use essential cookies to keep you logged in and maintain your session. We do not use tracking cookies for advertising. Analytics data is collected in aggregate and anonymized form to help us improve the platform.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a prominent notice on the platform or by email at least 14 days before the change takes effect. Your continued use of the platform after changes take effect constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at: privacy@synergisticsisterhood.com